Sylvestre Avocats Inc. (hereinafter the “Firm”) is a law firm that has been part of the legal landscape of the Greater Maskoutain Region for almost a century.

Our goal is to serve the best interests of our clients. Thus, we ensure that the Firm has the most rigorous ethical standards when processing your personal information. We are committed to protecting our customers' personal information. As a legal firm, our services involve the communication and knowledge of a large amount of personal information about you. The protection of your personal information is very important to us, which is why we comply with the most rigorous rules regarding the protection of personal information.

What is the Privacy Policy?

The purpose of this Personal Information Protection Policy (hereinafter the “Policy”) is to enable you to understand the collection, use, disclosure and destruction of your personal information made by the Firm. We care about the confidentiality of the personal information you provide to us. The secret to a good relationship with our clients is trust that the confidential information provided will be protected by the Firm.

As a legal firm, most of our services require collecting, using and disclosing personal information whether, for example, as part of a consultation, due to litigation or as part of any other legal consultation. In order to provide you with advice, our professionals are required to gather complete information.

When you provide us with personal information, you agree that said information will be processed in accordance with this Policy and you also authorize Sylvestre Avocats inc. and its service providers to process your personal information for the purposes set out in this Policy.

The Firm is solely responsible for processing your personal information, unless notified otherwise. The Cabinet determines for what purposes and how the personal information held will be processed.

Collection of personal information

During your communications with us, a certain amount of personal information about you must be collected. As part of our provision of services and our activities, certain information may be collected, in particular:

Contact details: first name, last name, home address, telephone number (home, cellular and/or professional), email address; Special personal information (when required in the context of providing services): ethnic origin, political opinions, beliefs religious, health, criminal record, etc.; Commercial information: role, position, name of the company and/or organization, address of the company and/or organization; Identification and background check documents: copy of a driving license, health insurance card, passport,; Billing and financial information: billing address, bank details, payment data; Consent: when such consent is necessary for the processing of personal information; Marketing, communication and website usage preferences: communication preferences, comments and surveys you respond to, consent preferences, information collected through cookies, website visits and reading content, IP address , network information; Recruitment information: curriculum vitae, previous employer references, previous employment information, professional affiliations; andPublic information: from social networks or public websites, interactions on social networks.

Collection methods

Most of the information is collected from you directly during our exchanges with a view to providing services, as well as during your visits to the website, your communications with our office by any means and during your registration for the various activities organized by the Cabinet.

Information may also come from your employer, company, organization, clients, verification service providers, depending on the information sought, in which case explicit and express consent will be requested from you in order to obtain the desired information from the third party.

Please ensure that you do not provide us with any personal information until we have confirmed to you in writing that we represent you or your company. Unsolicited emails from non-clients do not create an attorney-client relationship. They may not be protected by confidentiality obligations or professional secrecy. As a law firm, professionals are bound by professional secrecy, which is protected by the Charter of Human Rights and Freedoms, the Canadian Charter of Rights and Freedoms and several other legislations.

Use of personal information

Personal information is used for the following purposes, where applicable:

For the provision of services: to provide legal advice and services, including to carry out our obligations arising from current regulations; In the context of business relationships: personalize the services provided, manage and strengthen our relationships with our clients , establish the wishes of our customers, solidify our links with our commercial partners; In order to prevent fraud: background checks, disclosure required under the law or regulations in force, transmission of information to the services responsible for application of the law when the regulations provide for it; To proceed with recovery: ensure that invoices are paid for the services rendered; In the context of a reorganization of the company: in the event of reorganization of the Firm we may have to transmit information as part of a due diligence undertaken by the other company; For supplier management: management of services received by service providers; To comply with regulations: meet our legal, regulatory and management obligations risks, including for example conflicts of interest, carrying out due diligence on clients; For events, marketing and business development: for the organization of events, informing you of new services offered, inviting you to events that may be of interest to you; For recruitment: to enable us to analyze a submitted application and the applicant's abilities, to enable the recruitment process to work; For use of the website: to ensure that the content posted online is relevant, the ways in which visitors use the website, ensuring that the presentation of online content is functional for the different connection methods used.

Sharing this information

The personal information provided may be shared, in particular with the stakeholders identified below. The information shared will be for the sole purpose of achieving the main and legitimate objective for which it was collected or for purposes compatible with this objective, only the necessary information will be shared:

To our service providers: these may include our IT service providers, housekeeping, hosting, and others. They may have access to personal information or may have to process it, depending on the services provided. The information provided to them is that strictly necessary to fulfill the obligations provided for in their contract. Each of the service providers has undertaken, in writing, to respect the confidentiality of the data received or encountered. To government authorities or persons responsible for applying the law: this may arise from laws which require the communication of certain information, if such disclosure is required by law or the disclosure is made in good faith to satisfy a legal requirement or in response to a court order, subpoena, search warrant or to collaborate with government authorities or law enforcement entities; The acquirer or transferee of the Firm: when required as part of a reorganization of the Firm's activities, for any merger, acquisition, financing, sale of assets, in the event of insolvency, bankruptcy, for which this personal information could be considered as commercial assets.

Retention of personal information

Personal information is kept in accordance with the retention rules and for a period necessary to comply with our legal and regulatory obligations, as well as the obligations provided for in this Policy. Records must be kept for at least seven years from the closing date, i.e. at the time the client is no longer represented by one of our professionals or the client has paid all fees due.

Protection of personal information

Your personal information is protected in accordance with the rules in force, in particular by physical, technical and administrative protections, thus limiting the risk of access to your personal information by an unauthorized person. Your information is therefore protected against theft, accidental loss or destruction, unauthorized use or access, modification or any other prohibited processing of personal information.

Thus, only staff members who need to have access, to know or whose functions require them to be aware of the information have access to it. All employees are bound by an obligation of confidentiality.

Your data is hosted in Canada at all times. The regulations in force for data protection are those of the place where the data is hosted. The obligations are therefore those provided for by the laws and regulations in force in Canada regarding the protection of personal information. Our practices are governed by this Policy and the laws governing it.

Please be advised, however, that no communication of personal information over the Internet and no electronic storage is 100% secure. The Firm cannot guarantee the security of information transmitted in this way and you accept this at your own risk. The Firm also cannot guarantee that said personal information will not be consulted, destroyed, modified or disclosed despite the protections put in place.

Rights of the person covered by the personal information

In accordance with the laws and regulations in force regarding the protection of personal information, if the company holds personal information about you, you have rights with regard to your personal information. To exercise your rights, refer to the “Contact Us” section for the contact details of the Firm’s Personal Information Protection Officer.

In accordance with the laws and regulations in force, you have the following rights:

Access: You may request access to the personal information we hold about you. Following receipt of your request for access to information, the Firm's personal information protection officer will examine the personal information held and will send you a copy of the information held, subject to applicable law and payment of the requested amount. as such;Accuracy: legal obligations in force require us to take reasonable steps to ensure that the personal information we hold about you is accurate, complete and up to date;Rectification: you have the right to request that information about you that is inaccurate or incomplete is rectified.

Contact U.S

Any questions or comments regarding this Policy, to exercise your rights regarding your personal information, to file a request for access to information, to file a complaint, please contact our personal information protection manager at the following contact details

Responsible for the protection of personal information

1395, rue Daniel-Johnson Est, suite 600

Saint-Hyacinthe (Quebec) Canada J2S 7Y6

Responsableprp@jurisylvestre.ca

Policy Update

Our website, its content, and this Policy may be modified in the future without notice. We encourage you to take a look during your visits to the website in order to stay up to date on the Firm's processing of personal information.



This Policy was last updated in March 2023.